Buyer Expectations:

• Double digit deflation
• Suppliers ability to deliver to multiple plants at short notice
• Ability of all parts to withstand harsh operating conditions

Challenges:

• Proprietary ceramic pad from a EU supplier was being used for several years
• Extremely stringent tolerances and performance requirements

Approach and Results:
We successfully identified alternate sources of ceramic pad and coordinated the testing and approval process for alternate ceramic pad. We also reduced cost of other parts thru value engineering and established a inventory and shipping process using our North American warehouse. Over the course of this multi stage project, we were able to exceed customer´s deflation and delivery expectations.

Buyer Expectations:

• Turnkey solution for all parts
• Packaging, delivery of complete kits to multiple locations according to detailed delivery schedules
• Optimized inventory on customer books

Challenges:

• Frequent changes to delivery schedules and volume projections
• Wide variety of parts and manufacturing processes

Approach and Results:
Our team of sourcing experts competitively sourced several fasteners and semi-finished castings and forgings from our approved suppliers. Our facilities in China were used to complete machining and other steps necessary to assemble and package kits exactly according to customer requirements. We developed and implemented a delivery model which included direct shipments of full containers to customer locations which were complemented by safety stock at our warehouse. We were able to meet all of our customer´s expectations.

Buyer Expectations:

• Ability to support low volume, high mix & demand fluctuations.
• Information systems support to ensure complete visibility of delivery status in customers ERP system
• Deflation

Challenges:

• Low volume and high mix nature of awarded parts
• Involvement of multiple manufacturing processes

Approach and Results:
Our team of sourcing experts quickly completed qualification of castings from our approved suppliers. Our manufacturing team then established routines to quickly schedule the high mix of jobs we were receiving from our customer. Our operations team ensured that flow of information related to manufacturing status was quick and effective. We were able to meet all of our customer´s expectations and continue to experience growth in our business with this customer.